Terms of Service

These terms apply to every purchase you make directly from Allioo Studio:

• Website templates for Wix Headless and Wix Studio, bought on allioo.studio.
• Services (Custom and white-label), date to be announced.

Some templates are sold on a marketplace, not on allioo.studio:

• Wix Marketplace. If you buy a Wix Studio template on the Wix Marketplace, Wix's terms apply to that purchase, including payment and refunds. We still fix defects in our template, as set out in the Refund Policy.
• Framer Marketplace. Framer template purchases follow Framer's marketplace terms. Framer does not issue refunds for marketplace templates. Refund requests come to us, and where a refund is possible under our Refund Policy, we arrange it.

Our Template Licence, Refund Policy, Privacy Policy and Support Policy are part of these terms.

You must tick the consent box at checkout before you can pay. By ticking it you confirm that:

1. You have read and agree to these terms, the Template Licence and the Refund Policy.
2. You ask us to start delivery of the digital content right away, and you understand that you lose any right to withdraw once delivery starts.
3. You understand that templates are not refundable, and that we fix defects instead.
4. For a service, you have read the scope and the refund rules shown at checkout.

We keep a record of your consent, with the date, time and the exact text you agreed to. If you do not agree, do not buy.

The exact wording of the checkbox is at the end of this document.

• Prices are in US dollars and are shown at checkout before you pay.
• Payment is taken through Wix checkout or Wix payment links, or through Stripe. We do not see or store your full card number.
• Where the law requires us to collect sales tax or VAT, it is added at checkout. Any other taxes that apply to you are your responsibility.

Templates are digital goods. Delivery starts right after payment. A template transferred to your Wix account arrives within one business day.

What counts as delivery. A template is delivered when any one of these has happened:

1. We sent the delivery email to the address you gave at checkout.
2. We gave you access to the template, or transferred it to your account (for example your Wix account), and our access or transfer log shows it.
3. We sent you a download link or a remix link, and our system shows it was sent.
4. For a marketplace purchase, the marketplace shows the template was delivered to your account.

Proof of delivery. We keep these records for every order and may use them to answer a payment dispute:

• The order record, with date, time, amount and the email you used.
• Your consent at checkout.
• The delivery email.
• The access or transfer log.
• The download link or remix link that was sent.
• Our support emails with you.

If you did not receive your delivery email, check your spam folder and then write to us. Not seeing the email does not undo the delivery if our records show it was sent to the address you gave.

A template is a starting point. You are responsible for:

• The platform. You know, or are willing to learn, the platform the template runs on (Wix Headless, Wix Studio or Framer). We help with setup questions and defects in our work. We are not a training service for the platform.
• Your own accounts and plans. Your Wix plan, Framer plan, domain, hosting, email and payment provider. Fees charged by these companies are yours.
• Your content. Your text, images, logos, prices, legal pages and everything else you put on your site. You must have the right to use it.
• Your legal duties as a site owner. Privacy notices, cookie rules, accessibility for your own audience and any rules for your industry. Our templates do not replace your own legal pages.
• Your results. What you do with the template after delivery.

We do not promise any of these, because we do not control them:

• Search rankings, traffic, leads, sales or revenue.
• That a site will be approved by, or stay available on, a third-party platform.
• Dates or speed set by others, such as Wix, Framer, your domain provider, a payment provider or you.
• That a third-party platform will not change its features, plans or prices.

Any numbers or examples on our site or in our demos are examples, not guarantees. Demo content (names, photos, prices, listings) is not part of what you buy unless we say so.

Services are not open yet. The opening date will be announced on allioo.studio. A service is not available until its checkout or proposal is open to you.

7.1 Setup. We put your content into a Wix Headless or Wix Studio template. It covers the setup work only, not new design or custom features. Payment is 100% upfront.

7.2 5-Day Site. We build a Headless site for you. This includes the case where you want to replace a poor AI-built site. Payment is 100% upfront. The scope, including the number of pages, is the one shown at checkout. The 5 days start when work starts, as defined in 7.3. You get a preview on day 3 and one round of revisions.

7.3 When work starts. For Setup and the 5-Day Site, work starts when we confirm by email that your intake and content are complete and your project is scheduled. That email is our record of the start. For Custom, work starts when we send the first design or the kickoff confirmation, whichever comes first. The start is the cutoff for refunds in the Refund Policy.

7.4 Custom. A custom site, scoped in a written proposal. Payment is 50% to start and 50% before launch. We do not launch the site until the second payment is received. The first 50% is kept once design starts. Revisions are as written in the proposal.

7.5 How Custom and white-label are paid. We prefer wire transfer for Custom and white-label work. Bank details come only with our invoice. If you receive bank details that differ from the invoice, do not pay; contact us at hi@allioo.studio. Card payment may be accepted for some invoices at our choice.

7.6 White-label. For agencies and freelancers who resell our work under their own name. By application. We may accept or decline any application.

• Single builds are priced and agreed per build.
• Team plans are billed monthly in advance. The minimum term is 3 months. After that, either side may end the plan with 30 days notice.
• Each plan includes a set number of projects per month. Unused projects do not roll over to the next month.
• A month already billed is not refunded.
• Extra projects on a plan are billed at the price in your plan.

7.7 Scope and revisions. Work is limited to the written scope at checkout or in the proposal. A "revision" means a change to work we already did, within the scope. A new page, a new feature, a new design direction or new content is a change of scope. It needs a new written quote and payment before we start.

7.8 What we need from you. Content, logins, decisions and approvals, on time. If we wait on you, our delivery dates move by the same time. We may pause work until we have what we need.

7.9 Proof of service delivery. For services, our proof is the order record, your consent, the intake form, the start email, the day-3 preview (for the 5-Day Site) and the handover log, along with our emails with you. The handover log records what we delivered and when we gave you access.

7.10 Ownership after payment. Once you have paid in full, you own the site we built for you in your account and the content you gave us. We keep ownership of our templates, sections, components, code libraries and know-how that we use across projects. You get a permanent licence to use those parts as part of that one site, and to change them for that site. For white-label work, you may pass the site and this licence on to your end client. Until you have paid in full, the work remains ours.

7.11 Refunds and cancellation of services. See the Refund Policy. In short: refund only if you cancel before work starts, minus the processing fee we paid. No refund once work starts. For Custom, the first 50% is kept once design starts. If we cancel a service, we refund in full and cover the fee.

What you may do with a template is set out in the Template Licence. In short: one template, one live site, for you or one end client. No resale or sharing of the template or its code.

Support is by email at hi@allioo.studio. See the Support Policy for what it covers.

See the Refund Policy. In short: templates are not refundable. If there is a defect in our template, we fix it.

1. Contact us first. If you have a problem with an order, you agree to write to hi@allioo.studio before you contact your bank, card company or payment provider. We will work to fix it.
2. Effect of a dispute. If you start a payment reversal or chargeback, your licence for that template ends automatically, and we stop any service work on that order. They stay ended until the dispute is resolved in our favor or you withdraw it.
3. We contest disputes. If a purchase was delivered as described in section 4 or 7.9, we will contest the dispute and send our records to the payment provider, including the evidence listed in sections 2, 4 and 7.9.
4. Mistakes. A genuine mistake on our side, such as being charged twice, is not a dispute. Write to us and we will correct it.

To the extent the law allows:

• We provide templates and services "as is", apart from the fixes and support we promise in these terms.
• We are not liable for indirect, incidental, special or consequential loss, such as lost profit, lost sales, lost data or lost business.
• Our total liability for any claim is limited to the amount you paid us for the product or service in question in the 12 months before the claim.
• We are not liable for problems caused by a third-party platform, a plan or account you hold with one, your content, or changes you make to the template.

Nothing in these terms limits liability that the law does not allow to be limited.

Nothing in these terms limits any right you have that cannot be waived under Florida law or the law where you live.

We own the design of our templates and our brand, name and logo. You own the content you give us. You give us permission to use your content to do the work you ordered. We may show a finished service project as an example only if you agree in writing.

We may update these terms. The version in force when you buy is the one that applies to that order. The date at the top shows the latest version.

These terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law rules.

Any dispute about these terms or a purchase will be heard in the state or federal courts located in Miami-Dade County, Florida, and both sides agree to that venue. Either side may instead bring a claim in small claims court if the claim is within that court's limit. There is no arbitration.

To the extent the law allows, each side may bring claims only in its own name, and not as a plaintiff or class member in a class or representative action.

If a court finds any part of these terms unenforceable, the rest stays in force.

Allioo LLC, doing business as Allioo Studio
1000 Brickell Ave, Suite 715, Miami, FL 33131
Email: hi@allioo.studio